LEGAL REFERENCE

Aapka privacy ak gm par pehli priority hai

Ham samajhte hain ke aapka personal information aur account details bilkul surakshit hona zaroori hai. Yeh page batata hai ke ham aapka data kaise collect, use aur protect...

Data encryption standardPakistan regional complianceThird-party security audits
ak gm Aapka privacy ak gm par pehli priority hai

Kya data ham collect karte hain aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS KA JAWAB

Ham se apna privacy masla report karo

Agar aapka privacy ke baare mein koi sawal hai ya data leak ka shubha hai to hum se seedha rabta karo. Hamara...

Email Support [email protected] par likho aur apna issue detail mein...
Live Chat Ak gm app ya website par live chat...
Account Settings Apna ak gm account kholo, Settings mein jao...
HAMARA COMMITMENT

Security aur privacy ak gm ki foundation hai

Hamara platform Pakistan mein jahan bhi local qanoon ijazat deta hai wahan operate karta hai. Ham regularly third-party security audits karate hain. Aapka account password encrypted hota hai...

SSL Encryption

Har connection ak gm ke saath 256-bit SSL encryption se protected hota hai. Matlab aapka data travel karte waqt encrypt...

Regular Audits

Third-party security firms hamara system check karte hain aur vulnerabilities report karte hain. Ham un issues ko immediately patch karte...

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke payment details separate secure servers par rehte hain, ak gm ke main lobby se...

Access Logs

Har login, withdrawal, aur deposit ka record hota hai. Suspicious activity detect ho jaye to account immediately locked ho jata...

Data Minimization

Ham sirf woh data collect karte hain jo aapke account ko secure aur functional rakhne ke liye zaroori hai. Extra...

Pakistan Compliance

Ak gm Pakistan ke local data protection norms ko follow karta hai. Agar koi legal order aaye to ham cooperate...

Aap apne data par control rakh sakte ho

Privacy policy sirf hamara rulebook nahi, aapke rights bhi define karte hain. Aap apna data dekh sakte ho, galtiyan correct kara sakte ho ya delete bhi karwa sakte...

Data Access
Account Settings mein jao aur 'Download My Data' option use karo. Hamara system aapka sab personal information, game history aur transaction logs export kar dega.
Data Correction
Agar aapka phone number, address ya email galat ho to seedha update karo. Verification ke baad change immediately effective ho jayega.
Data Deletion
Agar account band karna ho to aap us request kar sakte ho. Ham aapka account deactivate kar denge lekin audit trail legal requirement ke liye retain rahegi.
Consent Withdrawal
Marketing emails ya notifications ke liye aap apni consent kisi bhi time withdraw kar sakte ho. Sirf account security messages hi aayenge.
Cookie Control
Ak gm website par cookies ka use hota hai analytics ke liye. Aap browser settings se unnecessary cookies disable kar sakte ho.
Third-Party Sharing
Ham aapka data third parties ko sell nahi karte. Sirf legal authorities, fraud detection ya payment processors ko share karte hain jab zaroori ho.
Location Privacy
Aapka location supported ilaqon mein check hota hai. Pakistan se bahar login honge to account restrict ho jayega jab tak aap wapas na aao.

Apne account ko secure rakhne ke tareeqe

Ak gm ke paas aapka account protect karne ke liye multiple security layers hain. Strong password, two-factor authentication, aur session timeout sabhi features mein built-in hain...

Two-Factor Authentication

Login par OTP mangta hai jo aapke phone par aata hai. Isse koi aur aapka account access nahi kar sakta bhale password pata bhi ho.

Session Timeout

Agar aap 30 minutes tak inactive rahe to automatically logout ho jate ho. Public devices par especially zaroori hai.

Password Recovery

Agar password bhool gaye to email verify karte hue new password set kar sakte ho. Koi bhi aapke behalf mein password change nahi kar sakta.

Device Recognition

Ak gm har naye device ko recognize karta hai. Unfamiliar login attempt par verification prompt aata hai.

Withdrawal Confirmation

JazzCash, Easypaisa, SadaPay ya Raast mein paise nikalne se pehle SMS confirmation mangta hai. Isse unauthorized withdrawal rukti hai.

Account Activity Log

Aap apne account ke saare login, deposits aur withdrawals ka record dekh sakte ho. Kuch galat dikhaye to immediately support se report karo.

Privacy ke bare mein aapke sawal

Nahi. Aapka phone number sirf account verification aur withdrawals ke liye use hota hai. JazzCash, Easypaisa, SadaPay ya Raast mein paise nikalne ke waqt hi unhe transaction details jayti hain, aur woh bhi encrypted form mein.

Immediately support team ko inform karo. Ham aapka account freeze kar denge aur investigation karengi. Agar unauthorized transaction hua hai to ham aapko compensation process mein help karengy. Isliye two-factor authentication hamesha on rakkho.

Game history aur transaction logs indefinitely rehti hain aapke account active hone tak. Agar aap account delete karwa doge to legal requirement ke hisaab se kuch data retain reh sakta hai, lekin game history public nahi hogi.

Ham sirf usi ko marketing emails bhejte hain jo unhe accept kar dein. Account settings mein jao aur 'Marketing Communication' option toggle karo. Account security ke messages to aate rahenge.

Ak gm Pakistan ke supported ilaqon mein operate karta hai. Agar tum Pakistan se bahar ho to VPN use karte hue login nahi kar sakte. Aapka account temporarily restricted ho jayega aur Pakistan mein ho kar login karne ke baad hi restore hoga.

Aap 'Delete My Data' request kar sakte ho lekin kuch information account history aur legal compliance ke liye retain rehta hai. Jab tak aapka account ban na jaye tab tak personal data safe rahta hai. Account permanent delete ho jaye to baaki sab data bhi remove ho jata hai.

Jab bhi legal changes ya security improvements hote hain tab ham privacy policy update karte hain. Major changes ke liye email notice bhejte hain. aap hamesha latest version yahan dekh sakte ho.